Seat-Level Digital Twins: Scaling ArcGIS Indoors and Public Safety for Multi-Tiered Arenas
Seat-Level Digital Twins: Scaling ArcGIS Indoors and Public Safety for Multi-Tiered Arenas The Skinny Goal: Bring 93 municipal buildings and the 260,000 sq. ft. Dignity Health Arena into a single ArcGIS Enterprise environment. The Challenge: 2D floor plans fail when applied to the overlapping concourses and sloped seating bowls of a massive entertainment venue. The Approach: Captured the arena with mobile LiDAR, processed it into a Revit BIM model, and fed it directly into an ArcGIS Indoors network. Public Safety: The routing-aware spatial data powers S/Planner, allowing security teams to simulate evacuations and spot bottlenecks without disrupting daily operations. From City Blocks to the Arena Floor The City of Bakersfield’s Technology Services Division set out to modernize how it manages and navigates its facilities portfolio — spanning 93 city buildings and one of its most complex venues, the 260,000 sq. ft. Dignity Health Arena. The goal: a unified indoor mapping platform capable of supporting operations, wayfinding, and future smart-facility initiatives. Working with geoConvergence, the project team implemented the ArcGIS Indoors Information Model across the City’s facilities and deployed ArcGIS Indoors within a production ArcGIS Enterprise environment. For most sites, existing GIS-based floor plan datasets were migrated through CAD into the Indoors information model. The Dignity Health Arena, however, required a different approach. Unlike standard buildings with flat floors and predictable hallways, the arena is a massive, continuous volume and accurately representing that physical reality inside the City’s GIS demanded a true digital twin. The Anatomy of an Arena When looking at the physical makeup of a stadium, it becomes obvious why standard indoor mapping methods break down. An arena is a layered, highly complex structure designed to move thousands of people at once. There are restricted access zones for talent and staff, alongside VIP tiers with dedicated elevators. Wide vendor concourses intersect with steep, sloped seating bowls, creating constantly overlapping pathways. A 2D floor plan cannot accurately represent a staircase that cuts through three different zones, nor can it map the line of sight from a security checkpoint to a specific seating section. Flattening a stadium onto a piece of paper or a standard CAD file completely removes the spatial context required to manage the building. Why Spatial Clarity Matters Relying on legacy CAD files keeps facility teams anchored to static reference drawings. When managing a complex building, 2D maps simply fail to provide the necessary spatial context for efficient daily operations. ArcGIS Indoors transforms this static data into an active operational engine. By establishing true spatial clarity, facility managers gain an intelligent, routing-aware network. Instead of spending time navigating layered mechanical spaces to find an asset, field workers are routed straight to their target, turning an accurate 3D map into an immediate operational advantage. Engineering the Space Capturing this level of detail meant bypassing legacy floor plans entirely. Our field team scanned the entire arena with mobile LiDAR, capturing the exact, current conditions of the building. That point cloud was converted into a highly detailed Revit model, establishing the structural framework, the concourses, and the tiered seating. That 3D model then served as the direct source for the ArcGIS Indoors dataset. Instead of mapping massive seating sections as solid, un-routable blocks, we modeled every single seating row as an individual room unit polygon. The resulting map creates a continuous routing network that guides a user from a specific exterior gate, through the interior corridors, and directly to a single seat. Built for Public Safety When spatial data reaches this level of accuracy, it becomes the foundational geometry for public safety and scenario planning. Knowing the layout of the concourse is helpful; knowing exactly how crowds will move through it during an evacuation saves lives. Because the indoor map is routing-aware, it feeds directly into S/Planner, geoConvergence’s proprietary emergency scenario simulator. This allows security directors to use the 3D model to run virtual evacuation drills and watch groups move through the digital twin. The software tracks the analytics — measuring cumulative egress over time and calculating exactly how long it takes a crowd to clear a specific section. It immediately highlights physical bottlenecks in stairwells or corridors before an event ever takes place. Most importantly, safety teams can run a hundred different virtual scenarios without ever having to close the arena or conduct a physical drill. https://youtu.be/bjoKlRXUkF8 A Single Pane of Glass The success of the Dignity Health Arena project goes beyond the walls of the stadium itself. The true achievement for the City of Bakersfield is the portfolio-wide integration. Whether a city planner needs to check the space utilization of a standard 3rd-floor HR office downtown, or a security director needs to review the egress route from a seat in the upper bowl of the arena, they do it in the exact same system. By converting 93 municipal buildings and a complex venue into the ArcGIS Indoors Information Model, the city achieved a single pane of glass for their entire facility portfolio. They no longer have to jump between disconnected software platforms or dig through paper archives. The data is centralized, routing-aware, and ready to support everything from daily maintenance to life-saving emergency response.
geoConvergence Partners with Esri on Landmark Digital Twin Project
From point cloud to digital twin: geoConvergence’s mobile LiDAR technology creates comprehensive indoor mapping solutions for healthcare facilities. geoConvergence Partners with Esri on Landmark Digital Twin Project Partnership Delivers Scalable Indoor Mapping Solution for Healthcare Campuses Nationwide Bloomington, Indiana – December, 2025 – geoConvergence, a leader in indoor geospatial solutions, announced a strategic partnership with Esri to deliver comprehensive digital twin technology for a large healthcare campus. The landmark project, currently underway, establishes a scalable framework for healthcare facility modernization that can be replicated across medical centers nationwide. The engagement encompasses +200 buildings totaling over 2.5 million square feet of complex healthcare infrastructure. Using advanced mobile LiDAR scanning and machine learning-powered asset extraction, geoConvergence is creating a comprehensive digital twin that integrates indoor navigation, asset management, and capital planning capabilities on the ArcGIS Indoors platform. The system captures both high-resolution 3D point cloud data and 360-degree panoramic imagery, creating a detailed as-built record of current facility conditions. Modernizing Healthcare Infrastructure The scale and complexity of this engagement reflects the modernization challenges facing aging healthcare infrastructures. With buildings spanning decades of construction and multiple architectural eras, the campus presents the full spectrum of facility management challenges—from space optimization and asset tracking to emergency response planning and accessibility compliance. By developing standardized workflows that combine high-precision spatial data capture with AI-powered processing, geoConvergence and Esri are establishing a framework that can be deployed across healthcare facilities nationwide. The mobile LiDAR approach captures complete facility conditions in weeks rather than the months required by traditional survey methods, while machine learning algorithms accelerate data processing—transforming raw scan data into actionable facility intelligence. A Single Source of Truth for Facility Operations The resulting platform delivers multiple capabilities: real-time indoor wayfinding with ADA-accessible routing for patients and visitors, facilities management tools for maintenance planning and asset tracking, space utilization analytics to optimize building usage, and capital planning data to inform infrastructure investments. All applications draw from a centralized spatial database, ensuring consistency across departments. This centralized approach integrates with existing facility management systems and workflows. By establishing an authoritative spatial dataset, the campus gains a single source of truth for facility information—eliminating data silos and enabling coordinated decision-making across departments. This data governance model ensures long-term sustainability and positions the facility for future technology integration. About geoConvergence Founded in 2004, geoConvergence is a GIS consulting firm specializing in indoor mapping and digital twin solutions for commercial, federal, education and healthcare clients. As an Esri Gold Business Partner with Indoor GIS and Federal Small Business Ready designations, we combine mobile LiDAR technology with GIS expertise to deliver precise spatial data for facility management, wayfinding, and capital planning. geoConvergence serves organizations nationwide requiring secure, accurate indoor mapping solutions. For more information, visit www.geoconvergence.com
IndoorMa.ps: A SaaS/PaaS platform designed exclusively for Indoor Mapping (Series Part 1)
Indoor spaces hold significant potential for optimization, yet they also present unique challenges for organizations striving to enhance safety, efficiency, and utilization. In this first installment of our series on IndoorMa.ps, we introduce you to our groundbreaking SaaS/PaaS platform and its core capabilities. IndoorMa.ps, developed by geoConvergence, addresses these challenges with an accessible, scalable, and rapidly deployable SaaS/PaaS platform. As the first installment in our series, we’ll explore how through this dual approach, organizations can adopt a complete solution with licensing and hosting, or leverage their existing ArcGIS Indoors licenses with our hosting platform. Powered by Esri’s ArcGIS Indoors technology and backed by over two decades of GIS expertise, IndoorMa.ps allows organizations across industries to achieve unparalleled indoor spatial intelligence without the cost and complexity of traditional solutions. This flexible model ensures indoor mapping solutions are accessible to organizations regardless of their existing infrastructure. Whether starting with LiDAR scans or existing CAD/BIM data, organizations can quickly transform their spaces into interactive indoor digital environments hosted securely in the cloud. Offering powerful yet intuitive tools, IndoorMa.ps allows organizations to implement indoor mapping with minimal setup time or resource demands. IndoorMa.ps is also your one-stop shop for indoor mapping services, for data conversion, scanning services and more using our intuitive service request model. Our indoor specialists will provide quick assessments and quotes allowing you to purchase these requests and follow the service activity from your IndoorMa.ps dashboard. Key Features of IndoorMa.ps Rapid Deployment IndoorMa.ps can deploy indoor mapping environments in as little as one week when using existing spatial data, offering immediate use of wayfinding and space management tools. The platform processes standard BIM and CAD files through our data conversion services, maintaining spatial accuracy and building information hierarchies. For facilities without current documentation, our LiDAR scanning captures indoor spaces at sub-10 cm accuracy, generating precise digital basemaps. The data processing workflow supports multiple input formats and automatically configures navigation networks and space boundaries. Users can access their indoor mapping applications through a secure cloud environment, with all spatial data, floor plans, and routing systems ready for immediate use. Efficient Space Management IndoorMa.ps integrates with IoT sensors and Building Automation Systems (BAS) to deliver data-driven space management capabilities: The platform bridges physical and digital environments through an intuitive dashboard, giving facility managers the ability to reduce operational costs and improve workplace efficiency through data-backed space allocation decisions. Transforming Indoor Spaces with Data-Driven Solutions IndoorMa.ps represents a fundamental shift in how organizations approach indoor space management. Through innovative, pre-built CAD and BIM workflows and advanced data processing methodologies, we’re making enterprise-grade indoor mapping accessible and actionable for organizations of all sizes. What once required months of implementation and significant technical overhead can now be achieved swiftly, turning your static building documentation into a dynamic digital advantage that spans space optimization, emergency planning, asset tracking, and reservation management. The future of facility management isn’t just about maps—it’s about creating smarter, safer, and more efficient spaces that adapt to your needs. Our platform delivers exceptional value by combining solutions for space management, emergency response, facility scheduling, and asset tracking into one unified system. Whether you’re a government agency looking to improve public safety or a growing hospital system seeking to optimize patient care, IndoorMa.ps provides the foundation for your facility’s digital transformation. By combining rapid deployment options with proven cost savings, we’re making advanced indoor mapping technology accessible to organizations that previously found enterprise solutions out of reach—delivering a complete suite of facility management capabilities at a fraction of the traditional cost. About geoConvergence geoConvergence, an SBA 8(a) and HUBZone Certified firm, has been a trusted leader in GIS innovation for over two decades. As an Esri Gold Business Partner with Indoor GIS and Federal Small Business specialty designations, geoConvergence combines technical excellence with tailored client support. IndoorMa.ps is our firm’s commitment to transforming indoor mapping into a practical and accessible solution for organizations across industries. To explore how IndoorMa.ps can simplify your organization’s approach to indoor mapping, visit indoorma.ps. Follow us to be notified when the next installment is published.
Digital Twin: A geoConvergence Story
What is a Digital Twin? A digital twin is an accurate model of a real world building. The process for generating these models integrates data from various sources, such as building management systems, IoT sensors, and spatial information, to provide real-time insights into the indoor environment. This digital representation allows for enhanced visualization, analysis, and management of spaces, helping users optimize space utilization, streamline operations, and improve facility management through accurate, up-to-date information and simulations. Shaping the Future: The Impact of Digital Twins The integration of digital twins in ArcGIS Indoors is significantly shaping the future of the industry by transforming how indoor spaces are managed, analyzed, and optimized. Here’s how: Digital twins in ArcGIS Indoors provide a comprehensive, real-time virtual model of indoor environments. This allows organizations to manage and optimize space usage more effectively by visualizing and analyzing spatial data, which aids in everything from layout adjustments to strategic space planning. By integrating real-time data from various sources (like IoT sensors and building management systems) into a digital twin, facility managers can monitor building systems, track asset performance, and detect issues before they escalate. This proactive approach enhances operational efficiency and reduces downtime and maintenance costs. ArcGIS Indoors combines digital twins with advanced GIS capabilities, enabling detailed spatial analysis and data integration. This integration allows for sophisticated simulations and modeling, such as predicting how changes in one part of a building affect other areas, or assessing the impact of new developments. Digital twins improve user experience by providing interactive, user-friendly interfaces for navigating indoor spaces. For example, they can help with indoor navigation, optimize the placement of resources and services, and improve accessibility for building occupants. Our Digital Twin Solution geoConvergence has developed a refined process for data collection, model creation, and indoor feature services to provide an all inclusive facility management solution. No matter your starting point, we can provide a robust digital twin combined with the power of GIS tailored to your specific needs. Complete with your choice of wayfinding, space management, asset management, safety scenario planning, or a combination of these to improve operational efficiency. Our team of qualified team members works efficiently to create, improve and innovate these processes to deliver top of the line results. This speaks to the abilities of each member and their commitment to delivering the best results for our clients. With products like Autodesk Revit and Esri’s ArcGIS Indoors, we can bring to life what once was only a snapshot in time. Just a few years ago, it would seem impossible to be able to create a 1:1 digital model with all of these capabilities. Advancements in data conversion technology have improved the turnaround time for data collection and digital representation. We can now generate these models with more accuracy and efficiency than ever before. geoConvergence is committed to exploring these advances in technology to push the boundaries of what is possible.