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Seat-Level Digital Twins: Scaling ArcGIS Indoors and Public Safety for Multi-Tiered Arenas

Seat-Level Digital Twins: Scaling ArcGIS Indoors and Public Safety for Multi-Tiered Arenas The Skinny Goal: Bring 93 municipal buildings and the 260,000 sq. ft. Dignity Health Arena into a single ArcGIS Enterprise environment. The Challenge: 2D floor plans fail when applied to the overlapping concourses and sloped seating bowls of a massive entertainment venue. The Approach: Captured the arena with mobile LiDAR, processed it into a Revit BIM model, and fed it directly into an ArcGIS Indoors network. Public Safety: The routing-aware spatial data powers S/Planner, allowing security teams to simulate evacuations and spot bottlenecks without disrupting daily operations. From City Blocks to the Arena Floor The City of Bakersfield’s Technology Services Division set out to modernize how it manages and navigates its facilities portfolio — spanning 93 city buildings and one of its most complex venues, the 260,000 sq. ft. Dignity Health Arena. The goal: a unified indoor mapping platform capable of supporting operations, wayfinding, and future smart-facility initiatives. Working with geoConvergence, the project team implemented the ArcGIS Indoors Information Model across the City’s facilities and deployed ArcGIS Indoors within a production ArcGIS Enterprise environment. For most sites, existing GIS-based floor plan datasets were migrated through CAD into the Indoors information model. The Dignity Health Arena, however, required a different approach. Unlike standard buildings with flat floors and predictable hallways, the arena is a massive, continuous volume and accurately representing that physical reality inside the City’s GIS demanded a true digital twin. The Anatomy of an Arena When looking at the physical makeup of a stadium, it becomes obvious why standard indoor mapping methods break down. An arena is a layered, highly complex structure designed to move thousands of people at once. There are restricted access zones for talent and staff, alongside VIP tiers with dedicated elevators. Wide vendor concourses intersect with steep, sloped seating bowls, creating constantly overlapping pathways. A 2D floor plan cannot accurately represent a staircase that cuts through three different zones, nor can it map the line of sight from a security checkpoint to a specific seating section. Flattening a stadium onto a piece of paper or a standard CAD file completely removes the spatial context required to manage the building. Why Spatial Clarity Matters Relying on legacy CAD files keeps facility teams anchored to static reference drawings. When managing a complex building, 2D maps simply fail to provide the necessary spatial context for efficient daily operations. ArcGIS Indoors transforms this static data into an active operational engine. By establishing true spatial clarity, facility managers gain an intelligent, routing-aware network. Instead of spending time navigating layered mechanical spaces to find an asset, field workers are routed straight to their target, turning an accurate 3D map into an immediate operational advantage. Engineering the Space Capturing this level of detail meant bypassing legacy floor plans entirely. Our field team scanned the entire arena with mobile LiDAR, capturing the exact, current conditions of the building. That point cloud was converted into a highly detailed Revit model, establishing the structural framework, the concourses, and the tiered seating. That 3D model then served as the direct source for the ArcGIS Indoors dataset. Instead of mapping massive seating sections as solid, un-routable blocks, we modeled every single seating row as an individual room unit polygon. The resulting map creates a continuous routing network that guides a user from a specific exterior gate, through the interior corridors, and directly to a single seat. Built for Public Safety When spatial data reaches this level of accuracy, it becomes the foundational geometry for public safety and scenario planning. Knowing the layout of the concourse is helpful; knowing exactly how crowds will move through it during an evacuation saves lives. Because the indoor map is routing-aware, it feeds directly into S/Planner, geoConvergence’s proprietary emergency scenario simulator. This allows security directors to use the 3D model to run virtual evacuation drills and watch groups move through the digital twin. The software tracks the analytics — measuring cumulative egress over time and calculating exactly how long it takes a crowd to clear a specific section. It immediately highlights physical bottlenecks in stairwells or corridors before an event ever takes place. Most importantly, safety teams can run a hundred different virtual scenarios without ever having to close the arena or conduct a physical drill. https://youtu.be/bjoKlRXUkF8 A Single Pane of Glass The success of the Dignity Health Arena project goes beyond the walls of the stadium itself. The true achievement for the City of Bakersfield is the portfolio-wide integration. Whether a city planner needs to check the space utilization of a standard 3rd-floor HR office downtown, or a security director needs to review the egress route from a seat in the upper bowl of the arena, they do it in the exact same system. By converting 93 municipal buildings and a complex venue into the ArcGIS Indoors Information Model, the city achieved a single pane of glass for their entire facility portfolio. They no longer have to jump between disconnected software platforms or dig through paper archives. The data is centralized, routing-aware, and ready to support everything from daily maintenance to life-saving emergency response.

geoConvergence Recognized as an Esri Cornerstone Partner for 20 Years of Commitment to Esri and ArcGIS Software

geoConvergence Recognized as an Esri Cornerstone Partner for 20 Years of Commitment to Esri and ArcGIS Software Bloomington, Indiana – March 9, 2026, at 9:00 AM PST – geoConvergence was recognized as a Cornerstone Partner at the 2026 Esri Partner Conference (EPC) held March 8-9, 2026 in Palm Springs, California. This acknowledgment was presented to geoConvergence for their long-term commitment to Esri and the geographic information system (GIS) community. Cornerstone Partner recognition is given to organizations that have participated in the Esri Partner Network (EPN) for 20 years while demonstrating a consistent focus on helping customers succeed through the adoption of ArcGIS software. For over two decades, geoConvergence has delivered end-to-end GIS solutions that transform how organizations understand and manage their physical spaces. From mobile LiDAR capture and survey-grade 3D scanning to digital twin creation, enterprise GIS architecture, and custom ArcGIS development, geoConvergence provides the full spectrum of indoor mapping expertise powered by ArcGIS Indoors and ArcGIS Enterprise to help organizations improve facility management, streamline operations, and make smarter, data-driven decisions. Recognized multiple times by Esri for innovation and excellence, geoConvergence continues to advance the future of indoor spatial intelligence, helping organizations navigate the growing demand for smarter, more connected built environments. geoConvergence is honored to be recognized by Esri as a Cornerstone Partner. This acknowledgment reflects our team’s enduring commitment to delivering precise, innovative GIS solutions and our dedication to the clients and communities we serve. About geoConvergencegeoConvergence provides high-end GIS implementation and integration services. Since 2004, we have specialized in extending Esri technology to solve complex spatial data challenges for federal, state, and commercial organizations. Our end-to-end approach covers the full project lifecycle — from initial architecture and cloud engineering to long-term system maintenance. As an Esri Gold Business Partner with Indoor GIS and Federal Small Business Ready designations, geoConvergence brings specialized expertise and a proven track record of helping organizations succeed through the adoption of ArcGIS technology. Media Contact Info:geoConvergence642 N Madison St, Bloomington, IN 47404📞 (855) 447–3939✉️ info@geoConvergence.com🌐 www.geoconvergence.com

geoConvergence recognized as Esri’s 2026 Federal Small Business Specialty Partner of the Year

geoConvergence recognized as Esri’s 2026 Federal Small Business Specialty Partner of the Year Washington, DC — February 11, 2026 — geoConvergence is proud to announce it has been named one of two of Esri’s 2026 Federal Small Business Specialty (FSBS) Partner of the Year, the global leader in geographic information system (GIS) technology. The award was presented by Esri President and Founder Jack Dangermond at FedGIS 2026 in Washington, DC, and accepted by geoConvergence Founder & CEO Prem Radhakrishnan. About the Award The Esri Federal Small Business Specialty (FSBS) program, comprised of over 70 Esri business partners, is designed to enhance participant capabilities and readiness to deliver solutions within the federal government space. The program fosters training, growth, and collaboration among partners committed to advancing geospatial technology in service of federal missions. The annual Partner of the Year award recognizes outstanding achievement across four key areas: customer success, technology alignment with federal missions, program participation, and marketing excellence. About the Recognition This honor reflects geoConvergence’s continued commitment to delivering practical, mission-ready geospatial solutions to federal agencies. The company has established itself as a leader in the indoor GIS space, with deep expertise in indoor mapping, ArcGIS Indoors, and digital twin technology. geoConvergence’s solutions enable federal organizations to make operational decisions grounded in real-time facility intelligence — supporting asset management, space planning, and work order execution at scale. This recognition is a reflection of the work the geoConvergence team does every day, and of the trust and partnership of their federal customers. Looking Ahead geoConvergence remains dedicated to advancing the use of geospatial technology across the federal landscape. We are grateful to Esri for this honor, to its federal customers for their continued partnership and trust, and to our team for their expertise and dedication. About geoConvergence Founded in 2004, geoConvergence is a GIS consulting firm specializing in indoor mapping and digital twin solutions for commercial, federal, education and healthcare clients. As an Esri Gold Business Partner with Indoor GIS and Federal Small Business Ready designations, we combine mobile LiDAR technology with GIS expertise to deliver precise spatial data for facility management, wayfinding, and capital planning. geoConvergence serves organizations nationwide requiring secure, accurate indoor mapping solutions.